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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Darrell's Firestone is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Darrell's Firestone we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Partners

ASE (Automotive Service Excellence)
AutoWares
ASE Master Technician
BG Products
Greater Farmington Area Chamber of Commerce
CarFax
Confidence Plus
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

By far the best car repair shop I've used. Great communication, car experts, great listeners, courteous, and great customer service. Dakota and Darrel truly made me a believer that real car repair services DO exist, and right here in Farmington. Darrel's Firestone is what car repair should be like! From the moment I called, I explained my circumstances. I was welcomed to drop off my car, no waiting for weeks for an appointment. Very quickly, I had a diagnosis for my car which made sense. Within a short amount of time, the required part was ordered, received and repaired. If you have had bad experiences with dealerships, (we all know what those experiences feel like) Please try Darrel's Firestone! You'll feel like you won the lottery, you'll feel liberated from the stranglehold that dealerships seem so entitled to place on customers. And you'll get great, confident service! Like a lot of people, I've experienced horrible service at the hands of a dealership. If interested, see my review of Feldman Kia in Novi and the inexcusable service/non service I experienced there. quotes-image
, 01/15/2026
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Great service, fair pricesquotes-image
, 11/11/2025
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