At Darrell's Firestone, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Darrell's Firestone. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Darrell's Firestone, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Darrell's Firestone focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
At Darrell's Firestone, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1968, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 248-477-9090 or email us.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
This was the best experience I've had with a mechanic shop in my life. I had some exhaust issues come up on Tuesday morning. They had my car in the shop by the end of the day Tuesday, and I picked it up by 4 pm on Wednesday fully repaired. Jason, the guy working on my car, called me as soon as their inspection was done and let me know what the issue was, how they were going to fix it, and what the cost was going to be up front. He also suggested I get my brakes done because they were in really bad shape but left that additional work up to me. He did not try to up sell me at all. When I came to pick up my car, Jason had me pay and gave me an itemized receipt without me needing to ask. So far, my repair seems to have corrected the problem and I will be going back to Darrell's Firestone with any car troubles in the future.
It was quick and he updated me as they were going along on the performance.