What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
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Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What People Say About Us
I was having a noise for over a year and the were able to fix the problem when know one else was able to tell me what was wrong. I also like that they do a full inspection and let you if there are any other problems.
Very good to work with and very professional.
I took my vehicle to another shop last year (name starts with Mr and is on Grand River) to have my exhaust repaired. Basically they didn’t do it correctly and over charged me for the work. So a year later, I took my vehicle to Darrell’s. The technician took a look and said it was not welded correctly, and they could repair the welds and get me back on the road for a small fee. I should have taken my vehicle to Darrell’s first. Lesson learned
I went to Darrell's to find out why my car had a rubber odor and why my car had a pulling feeling when I would drive sometimes. They diagnosed my van with a plugged catalytic converter. I came to find out what was wrong with van and I found out it's close to a thousand dollars to get it fixed. I actually went on google myself to see prices and match what he said and the signs of a bad catalytic converter matched what he told me. I would say my first visit there went ok. I hear horror stories all the time about Auto shops. So I always do my research and look up reviews before I take my vehicle to anyone. I am a middle aged woman of color so I always look at rating on businesses first. So yesterday went ok at Darrell's Auto. Front desk was welcoming and there was also a couple other older ladies in lobby. It made me feel more comfortable.
Jason and brian are just a couple of guys that do what they say will do and they deliver! It was super easy and painless and will definitely be back!
Chris and Jason were great! Very helpful, polite, professional, friendly, and honest. Explained things very well and made me feel comfortable. Great communication, timely service. Definitely my place to go from now on!