AUTONET TV

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Darrell's Firestone. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Darrell's Firestone as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Darrell's Firestone, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Darrell's Firestone
23534 Farmington Rd
Farmington, MI 48336
248-477-9090
http://www.darrellsfirestone.net

Don't Blow a Gasket! (Valve Cover Gasket Replacement)

When you head out to your vehicle after it's been parked and notice oil leaking underneath it, that's something to have looked at right away.  Oil leaks mean your oil level is probably low and running a vehicle in that condition can lead to expensive repairs.

While there are many reasons oil leaks develop, one possibility is a bad valve cover gasket.  Vehicle engines have a cover bolted over the spot where the engine valves are, and that cover keeps the oil inside the engine. In between the cover and the engine is a gasket that keeps that seal tight.  But after many years of high engine temperatures and vibrations, that gasket or the bolts that hold on the valve cover can fail or loosen, and oil can leak.

You may see dirty oil on the valve cover in the engine compartment, near the spark plugs, or around the bolts that hold the valve cover on.  All those are signs of leakage and time to bring your vehicle in for our technicians to check out.

In some vehicles, taking off the valve cover and replacing the gasket is a relatively easy job. In some models, though, other engine parts are located near that part of the engine and must be removed to get at the gasket, so repair costs can vary widely.

The technician will measure to make sure the valve cover isn't warped so it can be reused. If it is warped, they'll recommend replacing it with the gasket.  

While the technician has that area of your engine accessible, they will also check to see if other components need replacing at the same time, which could save you money.  And because valve cover gaskets usually fail in older vehicles, the technician will check for other oil leaks then, too. 

One of the best ways to be sure your valve cover is doing its job is to have your vehicle regularly maintained.  The technician will periodically look over your engine compartment and make sure you know when things are showing signs of age and wear BEFORE they fail and leave you stranded.

Darrell's Firestone
23534 Farmington Rd
Farmington, MI 48336
248-477-9090
http://www.darrellsfirestone.net